Terms & Conditions
Last Updated: November 8, 2025
Website: https://blackoutcurtainabudhabi.com
Email: info@blackoutcurtainabudhabi.com
1. Introduction
Welcome to Blackout Curtains Abu Dhabi.
By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before browsing our website or purchasing our products or services.
If you do not agree with any part of these Terms, you must not use our website or services.
2. About Us
Blackout Curtains Abu Dhabi provides premium curtains and window treatment solutions across the UAE. Our offerings include:
Blackout curtains
Light-filtering curtains
Custom drapes and panels
Curtain accessories (rods, tiebacks, holdbacks)
Installation services
We aim to deliver high-quality products, stylish designs, and reliable installation services for homes and offices.
3. Scope of Services
Our services include (but are not limited to):
Supply and installation of curtains, drapes, and related accessories
Custom measurements, fabrication, and fitting
Consultation on interior design and window solutions
All services are subject to availability, site conditions, and mutual agreement.
4. Quotations and Pricing
Prices and quotations are provided based on your selected products and custom requirements.
Quotations are valid for a limited time (usually 30 days) unless otherwise stated.
Prices exclude VAT unless explicitly mentioned.
We reserve the right to revise prices due to material cost changes, labor, or other external factors.
5. Orders and Payments
Orders are confirmed upon receiving a deposit or full payment, as agreed.
Accepted payment methods: cash, bank transfer, or online payment (if available).
Any balance must be cleared before delivery or installation.
Non-payment or delay may result in order suspension or cancellation.
6. Delivery and Installation
Delivery and installation are scheduled based on product availability and customer convenience.
We are not responsible for delays caused by suppliers, logistics, or unforeseen circumstances.
Customers must ensure clear access to installation sites.
Any modifications requested after confirmation may incur additional charges.
7. Product Warranty and Quality
All products are sourced from reputable suppliers and meet UAE quality standards.
Warranty coverage varies by product category and supplier.
Normal wear and tear, misuse, or external damage are not covered.
Customers must follow care and maintenance instructions provided.
8. Cancellations and Refunds
Orders cancelled before production or shipment may be eligible for partial refunds.
Custom-made items (e.g., tailored blackout curtains) cannot be refunded or exchanged.
Service fees for measurements, delivery, or installation are non-refundable once performed.
Refunds (if applicable) will be processed via the original payment method within a reasonable timeframe.
9. Limitation of Liability
Blackout Curtains Abu Dhabi shall not be liable for:
Indirect, incidental, or consequential damages
Loss or damage caused by improper use or maintenance of products
Delays, interruptions, or unavailability of services due to external factors
Our total liability shall not exceed the amount paid for the specific product or service.
10. Intellectual Property Rights
All content on this website—including text, images, logos, graphics, and design elements—is the property of Blackout Curtains Abu Dhabi and protected under copyright and trademark laws.
You may not copy, reproduce, or use any materials without prior written consent.
11. Privacy and Data Protection
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect personal data.
12. Amendments
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.
13. Contact Us
For any questions or clarifications regarding these Terms & Conditions, please contact us:
📧 Email: info@blackoutcurtainabudhabi.com
🌐 Website: https://blackoutcurtainabudhabi.com